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Financial reporting

Price winner 2012 in the category non-listed

Home Strategy


Mainport Schiphol owes its success and its reason for existance to the extensive network of connections with the rest of the world. This network is the result of the successful collaboration between home carrier KLM, the government and the airport. Schiphol Group is constantly improving its facilitating function and expanding it in the interest of multimodal transport possibilities for passengers and cargo. Both an extensive network of connections and a certain freedom of choice for passengers and cargo carriers are important in this respect. The excellent hub network that has been developed in the past must be cherished. Schiphol and its partners also strive to enhance the accessibility of the Mainport by road and by rail.

Fluctuations in demand

The continuing economic crisis may lead to a decrease in the number of passengers, lower spending per passenger, a reduction of capacity and a change in the dynamics of the sector.

Major projects

Implementation of major infrastructure projects could involve delays and budget overruns, as a result of which a project is no longer sufficiently in line with actual demand.

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Objectives 2013-2017
  • Facilitating the further development of a high-quality, distinctive and competitive network of, in particular, intercontinental connections.
  • Further enhancement of an extensive, reliable and accessible landside network of multimodal connections.

To safeguard and further enhance the competitive position of Schiphol Mainport, Schiphol Group seeks to offer customers, airlines and other users an competitive price-quality ratio. We strive to continuously improve the efficiency of our operations and the quality of the products and services at our airports, always keeping in mind the balance between cost and quality.

Operational risks Aviation

Safety incidents, unexpected interruptions of business operations or insufficient commitment of parties on which our operations depend could disrupt operations, damage our reputation and negatively affect the financial result.

Changing laws and regulations

Political developments, evolving viewpoints and new or adapted European or national laws and regulations that affect the aviation sector as well as the sale of consumer products at the airport can have a major impact on our business.

Economic regulation

Economic regulation of Schiphol Airport affects the financial soundness of Schiphol Group and the scope for investment in the Mainport.

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Objectives 2013-2017
  • Further enhancement of passengers' travel convenience.
  • Realisation of a competitive price/quality ratio for airlines.
  • Providing a high-quality and outstanding airport to passengers.

Schiphol Group is developing Schiphol Airport as an attractive location to work, to stay, to establish a business, to meet and to relax. For Schiphol as a business location to compete with other national and international locations, it is important that it offers an attractive marketplace. Essential elements are the retail and real estate strategy. We also strive to improve Schiphol's strength as a cargo distribution point.


Insufficient investment in quality and capacity may result in an inability to guarantee the competitiveness of the Mainport.

Market developments real estate

Changing market conditions can lead to lower occupancy levels in the property portfolio and lower rent levels, resulting in a decrease in property value.

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Objectives 2013-2017
  • Providing an attractive business climate at the airport.
  • Realising flexible logistics solutions for handling agents and forwarders.
  • Offering an attractive and up-to-date portfolio of products and services.

Schiphol Group conducts its business with respect for people, the community and the environment. The airport creates sustainable value for its customers and stakeholders. Efficient and financially healthy and sound business operations are a requirement for a future-proof company, always keeping in mind the balance between people, planet and profit. Schiphol assumes its responsibility with respect to five key socio-economic themes: sustainable employment, accessibility and air quality, climate-friendly aviation, commodity shortages and noise and local community.

Exceeding noise and environmental standards

Non-compliance with national and international noise and environmental regulations has negative financial and operational consequences.

Financial risks

Schiphol Group faces a variety of financial risks, such as currency, price and interest rate risks, liquidity risk and counterparty risk. Schiphol Group also attaches great importance to preserving its creditworthiness.

International operations

International operations offer benefits and opportunities but also entail specific risks that do not apply in the Netherlands.

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Objectives 2013-2017
  • Ensuring a proper balance in the relationship between people, planet and profit.
  • Guaranteeing financially sound and efficient business operations to enable further development of the Mainport and to generate value for all stakeholders.
  • Continuation of the stakeholder dialogue within the Alders Platform and with the parties in the Schiphol Airport Regional Consultative Committee.